Last Updated: 2024/02/07

Welcome to Kidsmandu Nepal ("we," "us," or "our"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our website, mobile applications, and related services.

1. Information We Collect

Personal Information

When you create an account, make a purchase, or subscribe to our newsletter, we may collect personal information such as your name, email address, phone number, and shipping address.

Payment Information

To process payments, we collect payment details such as credit card/Wallet/Bank account information. However, we do not store payment information; it is securely handled by our payment service providers.

Device Information

We may collect information about the device you use to access our services, including device type, operating system, and browser information.

Usage Data

We gather information about how you interact with our website, including pages visited, time spent on pages, and actions taken.

2. How We Use Your Information

We use the collected information for the following purposes:

• Order Processing and Customer Support
  • Processing and fulfilling orders.
  • Communicating with you about your orders and providing customer support.
• Marketing and Communication
  • Sending promotional emails and newsletters (you can opt-out at any time).
• Service Improvement
  • Analysing and improving our services.
  • Personalising your experience and content on our platform.
• Security
  • Preventing fraudulent activities.
  • Ensuring the security of our platform.

3. Information Sharing

We may share your information with third parties in the following circumstances:

• With service providers to perform functions on our behalf (e.g., payment processing, shipping).
• With your consent, when required by law, or to protect our rights and interests.

4. Your Choices

• Account Information
  • You can update your account information and preferences by logging into your account.
• Communication Preferences
  • You can opt-out of receiving promotional emails by following the instructions in the emails.

5. Cookies and Similar Technologies

We use cookies and similar technologies to enhance your experience, analyse usage patterns, and personalise content. You can manage your cookie preferences through your browser settings.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites.

7. Children's Privacy

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us, and we will promptly delete it.

8. Security

We implement reasonable security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is entirely secure.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The latest version will be posted on our website with the effective date.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at [email here]